Thank you for choosing Mon Sanctuaire. We are delighted that you have selected to spend time at Mon Sanctuaire. We wish make your experience as stress free as possible.We have listed some important information & links that you will need.
Appointment reminders and cancellation policies
You will be sent a reminder email two days before your scheduled appointment. Please click on confirmation link in the email as it may end up in your junk mail folder, please look for it.
Cancellation and no shows policy
To avoid a cancellation fee of the full service price, cancellations and changes to your reservation should be made at least 24 hours prior to your Spa visit. If you fail to keep your appointment without notifying us you will be charged on your credit card, gift certificate or purchased on-line deal or coupon.
How do I handle payment and gratuities?
We accept credit and debit cards (except Discover), checks and cash for services. Please note credit or debit charges below $20.00 are not accepted. Gratuities are appreciated but can only be left in the form of cash or personal check.
What if I am late for my appointment?
The client following you is entitled to his or her full appointment time. Arriving late for your appointment will minimize the duration of your service. Your service will end at the scheduled appointment time to ensure that the next guest’s scheduled service will not be delayed.