Thank you for choosing Mon Sanctuaire. We are delighted that you have selected to spend time at Mon Sanctuaire. We wish make your experience as stress free as possible.We have listed some important information & links that you will need.
New Clients
Appointment reminders and cancellation policies
We require confirmation for every appointment. You will be sent a reminder email two days before your scheduled appointment. Please click on confirmation link in the email as it may end up in your junk mail folder, please look for it. If your appointment is unconfirmed, we will attempt to contact you via text, email or phone to try and confirm your appointment. If your appointment is not confirmed 24 hours prior to your scheduled appointment it will be cancelled.
Cancellation and no shows policy
To avoid a cancellation fee of the full service price, cancellations and changes to your reservation should be made at least 24 hours prior to your Spa visit. If you fail to keep your appointment without notifying us you will be charged on your credit card, gift certificate or purchased on-line deal or coupon.
How do I handle payment and gratuities?
We accept credit and debit cards (except Discover & American Express), checks and cash for services. Please note credit or debit charges below $20.00 are not accepted. Gratuities are appreciated but can only be left in the form of cash or Venmo. We can NOT add tip on the card used to pay for services.
What if I am late for my appointment?
The client following you is entitled to his or her full appointment time. Arriving late for your appointment will minimize the duration of your service. Your service will end at the scheduled appointment time to ensure that the next guest’s scheduled service will not be delayed.
Directions
In order to find our exact location you will need our directions. GPS will not bring you to our door. Please CLICK HERE to go to our directions tab to read or download our directions.
If you get lost, please give us a call at 703-751-0001 for help.
Client Intake form
If you are having a massage please fill out the intake form below prior to your visit.
